The service was excellent but workmanship could be improved. I've noticed a crack on the edge side of the screen & this phone has not been dropped since repair. The speaker sounds horrible and voices are hard to understand due to static or garbled sound. There is also a corner of the case that is not sealed, you can visibly see internal components. Sorry, I'm not that satisfied with this service but will have to wait until the weekend to try and get this fixed, correctly !
My experience was great. The guy who fixed my phone was nice and took his time with everything. When I got my phone I looked at it and noticed everything was fine until I looked at the bottom of the screen and noticed there were two glares in both bottom corners of the screen. The glares where both white but one of the glares has now turned purple. By the time I noticed the glares, it was in the Evening because you can mostly see it when the screen is dark or when it’s dark outside. I usually see it when I’m watching a movie or a show on my phone. The phone works perfectly fine but it’s just the fact that thoses two glares are on the bottom of the screen and one has now turned purple.
If there was a spot for no stars that’s what I would click, they came out to fix my screen and they did they replaced it. However the same tech that called me on my phone when he was on his way was the same tech I called maybe 2 mins after he to explain my phone is working. He advise me to call his manager, the manager said oh sorry to hear that call your insurance company. Moral of the story phone was working before he got there, he replaced the screen it no longer worked. I WOULDN'T LET THEM FIX MY TOILET
The repair guy was wonderful. Scheduling the appointment, initially, was terrible! Please work on your customer service!!
Doesn't seem like anyone wants to help. They just want to do minimum work. Needs work on customer service.
Fix Ur Crack is a US Store based in Harrington, Delaware. Fix Ur Crack is located at 17146 South Dupont Highway, Floor 2, Harrington, DE 19952, USA.
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